FAQ
Are reservations required? How far in advance?
Reservations are required for our tours! We highly recommend making your reservation in advance to secure your spot. We accept reservations up to 2 years ahead of the tour date, allowing you to plan your adventure well in advance. Don’t wait too long, as availability can fill up quickly!
What is your age policy? Is this family friendly?
Whether you’re young or young at heart, our Circle Island Tour is suitable for all ages. We don’t have any age restrictions for our tour, so everyone is welcome to join in on the fun!
Can you pick me up from my hotel? Where are you located?
When you book a tour with us, our reservation system will ask where you are staying and inform you if pickup transportation is available. You are always able to provide your own transportation and meet us at our primary pickup location in front of Ross Department Store on 333 Seaside Ave at 8 am, this is where the adventure begins.
What should I bring?
For the tour, we recommend bringing a change of clothes if you plan to go in the water, $20 cash per person for lunch at Fumi’s Shrimp Farm, swimsuit and snorkel if you wish to snorkel at Turtle Beach, comfortable sandals or shoes, a towel, cameras or smartphones to capture the memories, and, of course, don’t forget to bring your smile!
What should we wear?
Feel free to wear whatever you’re comfortable in! Most guests wear regular, comfortable clothes and change into beachwear at Turtle Beach.
Will there be a bathroom break?
We understand the importance of bathroom breaks during the tour. Don’t worry, we’ve got you covered. There will be several scheduled bathroom breaks throughout the day!
Can we edit an existing reservation?
We understand that plans can change. Whether you need to adjust the date, number of participants, or any other details, we’re here to assist you. Give us a call at 1 (808) 460-6163 or email us at support@ultimatecircleislandtours.com.
Do you take photos during the tour?
We encourage you to bring your camera or smartphone to capture the breathtaking landscapes, iconic landmarks, and unforgettable experiences during your Circle Island Tour. Our drivers are more than happy to assist you by taking pictures of you using your own cameras or equipment.
Can we go with a large group? What is the maximum number of people?
Our tours can accommodate 14 people per van and up to 200 people per day, so we have a good capacity to accommodate a large number of guests.
We also offer private tours of Oahu for those seeking an exclusive and personalized experience. With our private tours, you can enjoy the entire Circle Island adventure with just your group. Whether you’re celebrating a special occasion, planning a corporate outing, or simply desiring a more private journey, our dedicated guides will create a customized itinerary to match your preferences.
Can I purchase a souvenir?
You will have the opportunity to purchase souvenirs during our tour! We make stops at select gift shops where you can browse and buy memorable items to commemorate your adventure.
Do I need to sign a waiver?
You won’t have to sign a waiver. We’ve got everything covered for you, so you can relax and enjoy the tour without any additional paperwork.
Do you have gift cards?
We offer gift cards for our incredible 16-location full-day tour around Oahu. If you’re looking for a memorable and action-packed experience to give someone special, our gift cards are the perfect choice. To purchase a gift card, please contact us at 1 (808) 460-6163.
How do I confirm my booking? What if I have not received a confirmation email?
Want to confirm your booking or haven’t received a confirmation email? No worries! Just shoot us an email at support@ultimatecircleislandtours.com, and we’ll take care of you.
How long are your tours?
Our Ultimate Circle Island Tour is approximately 9 hours long. To give you an idea of the timing, we typically schedule pick-up between 7:30 and 8:00 AM, and the tour concludes with a return between 5:00 and 6:00 PM. Throughout these action-packed hours, you’ll have the opportunity to explore 16 incredible locations around Oahu, guided by our knowledgeable and friendly local guides. This is the ONLY tour you need on Oahu!
How much does it cost? What is your cheapest tour? Most expensive?
Our Circle Island Tours is $105 for adults, $85 for children aged 3-11, and lap children can join us for free!
Is there a minimum or maximum weight?
Nope, there’s no minimum or maximum weight requirement for our Circle Island Tour.
Should I tip my guide?
If your guides and drivers do an exceptional job, cash tips are always appreciated (although not required).
What equipment is provided? What equipment is available to rent?
Snorkeling is always optional! We will give you a chance to purchase snorkel gear before your tour starts or you are more than welcome to bring your own. We have a cooler on board, so feel free to bring your own beverages to keep yourself refreshed and hydrated throughout the day.
What if I'm running late?
If you find yourself running late for the tour, give us a call at 1 (808) 460-6163 and let us know!
What is your alcohol policy?
If you’re 21 years of age or older, you’re welcome to bring your own alcoholic beverages on the tour. Just make sure to drink responsibly and follow the legal drinking age and regulations. We’re all about safety and enjoyment, so let’s raise a glass (or a can) to an awesome adventure together!
What is your cancellation policy?
Our cancellation policy requires cancellations to be made at least 24 hours prior to the tour for a full refund. Please note that cancellations made within 24 hours of the tour will incur the full charge. In the event of an operator cancellation due to unforeseen circumstances, a full refund will be provided.